Aviation Services
Toll Aviation is an experienced and trusted provider of crewed and uncrewed specialised operations and training, delivering both standalone and integrated solutions to support Government, Defence and the civil sector.
Toll Aviation is Australia’s leading aviation service provider for aeromedical transport, utilising state-of-the-art helicopters, aeroplanes and uncrewed aerial systems. With a commitment to safety, efficiency, and excellence, Toll Aviation strives to deliver critical care solutions to communities across Australia. Our integrated team includes pilots, aircrew, engineers, safety managers, trainers, and aviation management specialists. We know Defence—approximately 75% of our operational workforce are military veterans.
At Toll Aviation, we are dedicated to delivering excellence in aviation services, combining cutting-edge technology with significant expertise to save lives and make a difference when it matters.
To view current opportunities within our Aviation Services, please click here
Toll Helicopters
With extensive experience in operations, helicopter maintenance and training, our staff are some of the most highly experienced and well-trained aviation professionals in the country.
We work with our clients to achieve their mission safely, on time and on budget every time. We lead the field in helicopter emergency medical services, search and rescue operations, airborne law enforcement, training and logistics support – often in remote, inhospitable and challenging locations. Safety is our obsession, we have an enviable safety record, with no accidents or major incidents throughout our operating history.
Our integrated team includes pilots, aircrew, helicopter engineers, safety managers, trainers, and inventory and aviation management specialists. We have extensive regional and global civil and military helicopter experience and Toll Helicopters is a proud veterans’ employer of choice.
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Our Helicopter Services
Operating under a CASA - approved Air Operator’s Certificate (AOC), Toll Helicopters has extensive industry accreditations to deliver a wide range of helicopter services, such as:
- emergency patient retrieval and medical transfer
- search and rescue
- passenger transfer, including overwater to helidecks
- logistics support
- airborne law enforcement
- covert policing operations
- surveillance and reconnaissance
- extensive air and ground training at the world-class ACE Training Centre Facility
Customers and industries we work with
We deliver the mission-critical needs of many senior customers, including:
- NSW Health (NSW Ambulance, ACT Ambulance and Newborn and Paediatric Emergency Transport Service NETS)
- Australian Defence Force
- Australian Federal Police (AFP)
- Australian Government departments
- National and State government fire-fighting agencies
- Private companies
Operating the Toll Ambulance Rescue Helicopter Service
In January 2017, NSW Health selected Toll to deliver its mission-critical aeromedical services, reflecting our reputation for safe, reliable helicopter services.
Every year in NSW and ACT, more than 3,000 flights are needed for emergencies such as car accidents, inter-hospital transfers, and search and rescue missions.
We’re proud to be entrusted with these highly valued community services – and in order to meet this demand we operate the largest aeromedical fleet of new purpose-built AW139 helicopters in Australia.
Ambulance Victoria Fixed Wing
In 2024 Toll Aviation became the proud contractor supplying Fixed Wing air ambulance services to Ambulance Victoria for a contract term between 2024-2035. We partner with Ambulance Victoria to provide critical care and patient transport to support metro, regional and remote communities across Victoria 24/7.
Our experienced team includes highly trained flight crew, engineers, trade assistants and operational staff, and we provide all aircraft, facilities, equipment and systems required for assured service delivery. In Victoria, our Ambulance Fixed Wing service is based out of Essendon and operates with two B260 and two B360 King Air aircraft.
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Operations
Toll provides full fixed wing support to Ambulance Victoria including
- Flight crews for Beechcraft King Air aircraft
- Critical care delivery
- Patient Transport
- Engineering and Ground Crew support
- Facility and equipment management
Equipment
Toll owns and operaters two Beechcraft King Air 260 and two King Air 360, with an advanced mechanical stretcher loading system that can reduce transfer times by up to 20 minutes.
These aircraft are also essential for inter-hospital transfers, enabling regional Victorians to access specialised medical services, including non-emergency treatments such as chemotherapy and radiotherapy.
Who We Support
Ambulance Victoria’s paramedics are highly skilled in managing a wide range of clinical needs, ensuring that patients receive comprehensive care throughout the transfer process. By minimising travel time and optimising logistics, we assist in enhancing patient outcomes by ensuring timely access to vital medical services.
We also collaborate with local healthcare providers and community organisations to enhance our services. By utilising telehealth technology and improving communication channels, we support our patients before, during, and after transfers, offering critical care as well as ongoing resources tailored to their needs.
NSW Ambulance Fixed Wing
NSW Ambulance fixed-wing aircraft deliver clinical care to critically ill or injured patients, and patients requiring medical transport over long distances who are unable to be transported by Non-Emergency Patient Transport (NEPT).
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Operations
At Toll, we partner with NSW Ambulance to deliver critical aeromedical and emergency response services, supporting frontline healthcare across metropolitan, regional and remote communities. Our teams play a vital role in enabling rapid response and patient transport through specialised aviation operations, ensuring patients receive timely access to life-saving care.
Opportunities
We offer a range of career pathways across aviation, engineering, operations and support functions, with structured onboarding, ongoing training and professional development to build capability in high-pressure, mission-critical roles.
Equipment
Supporting NSW Ambulance operations, Toll provides aeromedical capability through specialised aircraft and medical-fit systems designed for rapid patient retrieval and transport.
Our teams operate and maintain aviation platforms equipped for complex clinical environments, working alongside frontline emergency services to support safe, timely care delivery.
Toll Uncrewed Systems
Toll Uncrewed Systems is a leader in advanced uncrewed aerial operations, training, and consulting across Australia. We provide innovative solutions for surveying, compliance monitoring, fire management, and Defence support, helping clients integrate and optimise uncrewed technology for maximum efficiency, safety, and compliance.
Our fleet of over 100 aircraft, comprising multirotor, fixed-wing, and vertical take-off and landing drones, coupled with advanced payloads and support equipment, enables us to revolutionise operations across diverse sectors such as government, defence, oil and gas, agriculture, and emergency response. Toll Uncrewed Systems is equipped to support emergency operations and deliver tailored training solutions anywhere in Australia with operational bases in Brisbane and Sydney.
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Operations
Toll Uncrewed Systems provides drone services to support projects of all types, including:
- Beyond visual line of sight (BVLOS) surveillance and reconnaissance
- Supply delivery of provisions
- Search and rescue
- Terrain mapping
- Communications
- Disaster relief
- Border security
Training
We help aspiring pilots take flight with unrivalled CASA certified training and support to obtain their drone pilot licence. Courses are available in Brisbane and Sydney, and include:
- Sub 7kg to Sub 150kg licensing for Multi Rotor, Fixed Wing and VTOL aircraft
- Specialists in VTOL and liquid fuel endorsements
- Advanced UAS systems training
- Bespoke specialist courses
Equipment
Toll Uncrewed Systems owns, operates and retails a selection of drones suitable for all operations, such as the flagship DJI M350 RTK and agricultural drones like the AGRAS T40. We also offer a variety of third-party payloads, LiDAR scanners, floodlights, cameras and sensors.
The Aeromedical Crewing Excellence (ACE) Training Centre
The Aeromedical Crewing Excellence (ACE) Training Centre offers state of the art facilities and highly realistic mission technology designed for helicopter pilots, aircrew and specialist personnel training.
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Training
Utilising mission simulation technology, our training courses ensure that pilots, aircrew and specialist personnel are equipped with high standards of training and knowledge to be prepared for any mission scenario.
Located at Bankstown Airport in New South Wales, the purpose-built building is equipped with the latest technology and training facilities, including:
- AW139 Full Flight Level D simulator (the highest fidelity available)
- Aquatic Rescue Theatre with full environmental controls
- Land and water winch simulator
- Mixed Augmented Virtual Reality (MAV) simulator
- Auditorium and classrooms
Typical roles
- Flight Examiners
- HUET Trainers
- Training & Checking Aircrew Officers
- Operational Staff
