Global Forwarding
Whether it’s safely transporting a giraffe to Perth Zoo or ‘ash sculptures’ to Macau, our Global Forwarding division makes the complex seem, well, seamless.
We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow through curiosity, with industry-leading training, alongside talented experts. Play a vital role to deliver what matters while taking on diverse challenges and new responsibilities to move you, our customers and our world further.
In Global Forwarding, we provide a comprehensive suite of international freight forwarding and advanced supply chain management services. Join a team that supports many industries requiring complex supply chain solutions through to port-to-port across the world. We deliver cargo across our global network via road, rail, sea, and air – anything from loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities.
Headquartered in Singapore, we operate in a worldwide network of owned and affiliate operations across more than 150 countries throughout Asia Pacific, Europe, North America, the Middle East, and Africa.
Typical Global Forwarding Roles
Business Development Manager
Those in Business Development with Global Forwarding have excellent sales skills, business acumen and are good relationship and rapport builders.
Their main roles are to deliver new business via prospective customers, maintain the pipeline of prospects that may convert further contracts and sales, and also design customer-centric solutions and strategies that meet Toll’s capabilities and the customer’s inherent need. Many of our people in this area have previously worked in Freight Forwarding related roles.
Having strong presentation, written and verbal skills is essential.
Customer Service
Our Customer Service professionals respond to information enquiries and have immediate access to a range of information to assist those that deal with us.
These roles typically have training included and good growth prospects as well as progression opportunities.
Those joining our Customer Service areas enjoy interacting and communicating with people, informing and problem-solving.
In this role, having high-level data-entry skills, the ability to multi-task, being able to think quickly and excellent communication skills will put you in good stead.
Invoice Processing
Invoice Processing is an important part of our Accounts Payable functions at Toll.
Those working in this area process invoices timely and accurately, often looking after multiple countries.
Successful Invoice Processors are detail-oriented individuals that possess good time management skills.
They’re also good at process improvement and take the initiative when it comes to finding efficiencies as well as resolving issues.
If you have a high attention to detail, good verbal and written skills, along with typing speed and accuracy – this could be your type of role.
