Diversity, Inclusion and Belonging


At Toll, we care for our people and community through our ongoing focus on Safety, Wellbeing, Sustainability, and Diversity, Inclusion and Belonging (DIB).

Our global workforce is diverse and inclusive in nature and provides a competitive advantage. We foster strong connections across colleagues, customers, and communities, over the 500 locations in which we operate. We understand diversity (in all its forms) and inclusion is central to our culture and how we engage and work with our people, customers, and communities. 


Our Purpose

Fostering a diverse and inclusive culture will enable us to generate the energy, innovative thinking, and courage to create leading solutions which move the businesses that move the world. 


Our Vision

To create a workplace that reflects the diversity of the customers and communities we serve. We want to create an environment where our people are encouraged to bring their authentic selves to work, actualise their full potential and consciously strive to create value for our customers.


Our strategy focuses ​​​​​​​on five priority areas:

Commitment from our Leaders: Actively support and create opportunities to diversify Toll’s talent and leadership to reflect the diversity of the customers and communities we serve.


Inclusive Leadership Capability: Build skilled leaders and team members who lead with inclusion and wellbeing so that we can all grow and excel.  


Establishing Equitable Systems: Review our practices and policies to ensure an inclusive, unbiased, and equitable organisation for all team members to thrive and belong.


Meaningful Measurement: Better understand our progress in creating a diverse and inclusive culture by measuring success against key diversity, inclusion, and belonging trends.


Inclusion Movement: Encourage our people to participate and volunteer to foster a diverse and inclusive workplace aligned with our organisational objectives. We will also collectively highlight the positive impact on business outcomes by sharing success stories and best practice experiences across the business.


Our Partnerships

As part of Toll’s commitment to increase Aboriginal and Torres Strait Islander supplier diversity we are proudly partnering with an Indigenous vendor – Cultural Choice. By procuring through Cultural Choice, we not only support Indigenous youth mental health, but tangibly demonstrate our commitment to reconciliation and social justice.


Our approach to support and flexibility

We recognise that our people are navigating through life’s changes – whether that be welcoming a new member to the family or taking care of others.

Toll fosters an environment where employees can maintain a balance between their work and family responsibilities. Parental leave is provided so parents can spend time looking after their new child/children and flexibility is offered so carers can support their loved ones, as needed.


Watch some of our team tell you how Toll has supported them as a parent / carer:

Innovate Reconciliation Action Plan


At Toll, we recognise that the nature of our business means that we play an important role towards a reconciled Australia. Every day, our people travel across the lands of many different Traditional Owners and the diverse nature of our work, means that we can positively influence the outcomes for these communities every day through employment and procurement opportunities.


We recognise the histories, cultures and contributions that First Nations peoples and communities have and, continue to make, and we are proud to work in partnership with them to drive positive outcomes. Our RAP is our public commitment to how we will work with First Nations communities to continue to make successful and valuable contributions towards reconciliation. This includes our commitment to all Australian staff undertaking Indigenous cultural awareness training.


Click on the button below to view our Innovate Reconciliation Action Plan in full.


Reconciliation Action Plan
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